A useful first look

Make the work
visible.

Pick one workflow. Map what happens, who is involved, and where things get harder than they need to be. Leave with a diagram you can edit and questions worth asking.

Free to use. No signup. Your map content stays in this tab until you download it.

A simple way to start on paper

This interactive mapper needs JavaScript. You can still map the work: write each step, the person responsible, the system used, what they need to begin, and what they produce. Circle repeated entry, waiting and unclear ownership. Walk it through with the people involved.

Start with one piece of work.

Try the example, or map something familiar: a request, a purchase, a job, a report.

Open saved JSON

What work are you mapping?

What should be true when it's finished?

The workflow

Select a step to edit its details. Arrows show the order of work.

Start with the main sequence. You can add up to 20 steps. Use the draw.io download to develop branches and loops.

Step details

EDIT THE SELECTED STEP

What happens?

Person or team responsible

Tool or system used

What do they need to begin?

What do they pass on or complete?

Where does it get difficult? Information is entered againSomeone waits or chasesResponsibility is unclearInformation is missing

What should someone understand about this step?

Look at the handoffs

Questions to work through.

These prompts use the details and friction you recorded. They help start a conversation; they don't diagnose the business or choose software for you.

Steps: 0
Changes of owner: 0
Steps with friction: 0

Changes of owner counts adjacent steps with two different recorded roles. Unrecorded roles aren't counted.

Keep what you made

Your map. Your next step.

Take it to the people involved. Ask what is missing, agree on the problem that matters, and decide how you would know an improvement helped.

Open the .drawio file in draw.io desktop or diagrams.net. The brief is a plain text file. JSON reopens in this mapper; edits made in draw.io won't sync back here.

No map content is uploaded by this tool or put in the page address. There is no automatic save: download JSON before closing or refreshing. Loading JSON reads the file in your browser.

When you're ready

A map is the beginning
of a better conversation.

You can use this without hiring anyone. If you want help understanding the wider operation, choosing an improvement or building the solution, that's the work I do.

Walk through a worked example
Talk it through with me

Make the workvisible.