CRONK COMPANIES

Writing

Notes on the work

How I work, and why these systems succeed or fail. Mostly drawn from having been on the other end of them. Short, occasional, and never written to fill a schedule.

  1. One number, every month

    One flat monthly fee, no timesheet, and the short list of what it doesn't cover.

  2. What I ask before I build anything

    Six questions I ask before anything gets built, in the order I ask them.

  3. Why you should own your own data

    Most consultants and software vendors end up holding their clients' data. It is a business model, not a technical necessity.

  4. Nobody is doing your exercises

    Clinicians know most patients skip the home program. The same thing happens to the software you buy for your crews, for the same four reasons, and it is not a discipline problem.

  5. The camp and the spreadsheet

    I did field sampling out of a remote camp in Nunavut and now write estimates for transmission line work. The distance between those two jobs is where companies lose money, and it is not a software problem.

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